Cookie Policy | clubmy Official Login & Trusted Online Casino Malaysia
Last Updated: 2026-08-19
This policy explains how clubmy uses cookies and similar tracking technologies to provide a secure, efficient, and personalized gaming experience for our users in Malaysia.
What Are Cookies?
Cookies are small text files that are downloaded to your computer or mobile device when you visit a website. They allow the site to "remember" specific information about your visit, such as your language preference or login status. In addition to cookies, we may use similar technologies like local storage (which stores data on your device for longer periods) and tracking pixels (tiny invisible images used to monitor page views).
For a high-performance gambling platform, these technologies are essential. They enable us to maintain a secure connection between your device and our servers, ensure that your gaming sessions are not interrupted, and protect your account from unauthorized access by identifying recognized devices.
Types of Cookies We Use
Category
Purpose & Example
Required?
Essential
Necessary for the website to function. Examples include keeping you logged in across pages and securing your account session.
Yes
Performance
Help us understand how visitors interact with the site. Examples include measuring page load speeds and identifying which game categories are most popular.
No
Functional
Remember your personal settings. Examples include remembering your preferred currency (MYR) and saving your recently opened slot games.
No
Targeting
Used to deliver relevant content. Examples include showing you specific promotions or bonuses based on your gaming interests.
No
How We Use Cookies
Session Authentication
Ensures you stay logged into your account while navigating different sections of the site.
Preference Settings
Remembers your customized display settings and regional preferences for a smoother experience.
Security & Fraud Detection
Helps detect multi-account abuse and fraudulent login attempts to protect our community.
Usage Analytics
Allows us to see which pages are most effective and where we can improve the user interface.
Personalized Offers
Delivers bonuses and promotions that are specifically relevant to your playing style.
Third-Party Cookies
Some cookies used on our platform are placed by third-party service providers. These partners help us operate the website more effectively. These providers generally fall into the following categories:
Analytics Partners: To help us understand website traffic and user behavior.
Advertising Partners: To show you relevant clubmy offers on other platforms.
Payment & Fraud Providers: To ensure secure transactions and verify user identity.
Customer Support Tools: To power our live chat and support ticket systems.
Each of these third-party providers operates under its own privacy and cookie policy, which we encourage you to review via their respective websites.
How to Manage or Disable Cookies
You can control the cookies stored on your device through your browser settings. Please note that disabling essential cookies will prevent you from logging in or making deposits.
Google ChromeSettings > Privacy and security > Third-party cookies
SafariSettings > Safari > Advanced > Website Data
Mozilla FirefoxSettings > Privacy & Security > Cookies and Site Data
Microsoft EdgeSettings > Cookies and site permissions > Manage and delete cookies and site data
Private Browsing
Using "Incognito" or "Private" mode will delete cookies automatically once the window is closed. However, this does not stop the site from using cookies during your active session.
Cookie Consent & Your Choices
When you first visit clubmy, we request your consent to use non-essential cookies via a notification banner. You may change your preferences at any time through your browser settings or by clearing your cache.
Your right to privacy is important to us. For more detailed information on how we handle your personal data, please visit our Privacy Policy.
Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in technology or legal requirements in Malaysia. Any significant updates will be announced via a notice on our website. We recommend checking the "Last Updated" date at the top of this page to ensure you have the most current information.
Contact Information
If you have any questions regarding our use of cookies or wish to exercise your data rights, please reach out to our team through the following official channels: